Term and Conditions

Welcome to Coquette Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our intimate apparel and costume products. By accessing this website and making purchases, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

By using luxelingerieco.com, you confirm that:

• You are at least 18 years old or the age of majority in your jurisdiction
• You are accessing the site from permitted regions (excluding Asia and certain remote areas)
• All information you provide is accurate and complete

1.2 Intellectual Property

All content on this website, including images, designs, text, and product descriptions, is the exclusive property of Coquette Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our intimate apparel (including bustier lingerie, bodystockings, babydolls) and costume products (angel/devil costumes, animal costumes, etc.). However:

• Colors may vary slightly due to monitor settings
• All measurements are approximate
• Products are designed for aesthetic and intimate wear purposes only

2.2 Hygiene Considerations

Due to the intimate nature of our products:

• All intimate apparel includes hygiene seals which must remain intact for returns
• Certain items (cuffs/restraints, body harnesses, costume shoes) are non-returnable for hygiene and safety reasons

3. Orders and Payments

3.1 Order Process

When you place an order:

• You enter into a binding contract to purchase the items
• We will send an order confirmation email
• Orders typically process within 1-2 business days

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method for the total amount.

3.3 Pricing and Availability

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

4. Shipping Policy

4.1 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch

4.2 International Considerations

For international shipments:

• You are responsible for any customs duties or taxes
• We use discreet packaging that doesn’t reveal contents
• Delivery times are estimates only

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

• Items are unworn, unwashed with all original tags
• Original packaging is included
• Hygiene seals on intimate apparel remain intact

5.2 Non-Returnable Items

The following cannot be returned:

• Cuffs + Restraints
• Costume Shoes (all types)
• Body Harness items
• Any worn or altered items

5.3 Refund Process

Refunds are issued to the original payment method within 7-10 business days after we receive and inspect your return.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate:

• Shipping address
• Contact information
• Payment details

6.2 Product Use

You agree to:

• Use products only as intended
• Follow all care instructions
• Not use costumes or intimate apparel in ways that may cause harm

7. Limitation of Liability

Coquette Shop shall not be liable for:

• Delays caused by carriers or customs
• Incorrect use of products
• Minor variations in product appearance
• Indirect or consequential damages

8. Privacy and Data Protection

We handle your personal information with discretion and in accordance with our Privacy Policy. All transactions are secured using SSL encryption.

9. Changes to Terms

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Coquette Shop
3432 Reel Avenue, Albuquerque, US 87109
Email: [email protected]